Faq

-IS THE SHORTEST POSSIBLE DURATION OF CAR RENTALS?

The shortest car rental period is 24 hours. If you want to rent a car for a day or more, our experienced staff will inform you about the cost and payment methods. Contact the support line for further information.

-IS IT POSSIBLE TO PLACE A CHILD SEAT IN THE RENTED CAR? CAN I RENT IT FROM Diamondmykonostransfers?

To place a child seat in the car, it is necessary to inform us in advance so that, at the time of delivery the seat will be already in the vehicle to be installed by the customer. It is equally necessary to inform the company for the age of the children. The rent of the child seat costs 5 euros / per day with a maximum price of 50 euros.

-IS IT POSSIBLE TO RENT A CAR WITHOUT BOOKING?

Yes, you can rent a car from Diamondmykonostransfers premises, but we recommend that you book the specific vehicle you want in advance. Only then we can guarantee the rental. For more information, you can contact us at our company phones.

-DOES THE COMPANY PROVIDE LONG-TERM CAR RENTAL?

Our company provides long-term car rental.

For car rentals lasting more than a month, we provide our customers special offers.

-WHAT OFFERS DOES Diamondmykonostransfers PROVIDE FOR CAR RENTALS?

The most advantageous offers and discounts can be found in the “OFFERS” menu. For more detailed information, contact our company.

-HOW MUCH FUEL (GASOLINE / DIESEL) IS CONTAINED IN THE FUEL TANK OF THE RENTED CAR?

We provide our customers cars with tanks full of fuel. Upon return, the tank should be just as full. In the rented car you will find: a pharmacy and a fire extinguisher. All these are recorded in the car rental contract. The return is based on the contract. Corresponding information can be found in the section of the website “General Terms & conditions”of car rentals.

-IF A CAR ACCIDENT HAPPENS, WHO SHOULD BEAR THE EXPENSES FOR THE REPAIR OF THE CAR?

In case of an accident, the customer is obliged to inform our company, as well as the police, but also to give the police a report after the return of the vehicle to our company. The charge for the payment of the damage will be made according to the insurance contract.

-WHO IS RESPONSIBLE FOR THE TRAFFIC VIOLATIONS?

The customer is responsible for any violation of the traffic code and for the fines..

-IF THE CAR BREAKS DOWN, WHAT SHOULD I DO?

Diamondmykonostransfers cars are covered by the roadside assistance service 24 hours a day. In case of serious damage, replace the car. Additional information and contact line numbers can be found in the contact section of our website.

-CAN I GET OUT OF GREEK BORDERS WITH THE RENTED CAR?

With the vehicle rented by our company, you can travel only within the Greek borders.

-WHAT IS THE AGE LIMIT FOR THE DRIVER OF A RENTED VEHICLE?

For car rental, the driver must not be less than 23 years old, with one year of driving experience. When renting a luxury car, the driver must be over 25 years old.

-CAN I RENT A CAR FOR A FEW HOURS?

When making your reservation, the time of pick up and return of the car is required. However, renting the car for a few hours will cost the same as a 24 hours rental.

-CAN I PAY THE CAR RENT IN ADVANCE?

Yes, you can pay the rent in advance.

-CAN I TRAVEL IN THE ISLANDS ON A RENTED CAR?

Yes, you can travel with a rental car between the islands. However, it is necessary to clarify all the questions and obtain a special insurance.

-CAN I RETURN THE CAR TO ANY DEFINED POINT OUTSIDE THE RENTAL CENTER?

After the rental date, you have the option of delivering the vehicle to the rental center. For the time of drop off of the rented car, it is required to talk in advance to the staff of Diamondmykonostransfers. The return of the car to a place outside our premises can be done with an extra charge and after you have contacted our company.

-WHAT DOCUMENTS SHOULD I HAVE AVAILABLE WITH ME?

You will need to bring your driving license when you arrive to pick up your car. Your driving license must be valid for at least one year. You will also need a credit/debit card for your rental guarantee/deposit even if you choose to pay cash at the end. Your ID or passport will also be required.

-CAN I EXTEND THE RENTAL DURATION?

Of course you can extend your booking period at any time before renting. However, this will affect the cost of renting.
To extend the rental period after receiving your car, you will need to contact our customer service center.